Frequently Asked Questions

Patients often have lots of questions about a Direct Primary Care Practice. After all, it really is a new way of thinking about primary care. We’ve compiled a list of the most frequently asked questions ranging from what to do about insurance, to how pregnancy care works at our practice. If you still have questions, feel free to Contact Us.

  • A membership offers multiple advantages, just to mention a few:

    • Unlimited visits with no copayments or surprise bills.

    • Same or next day appointment.

    • Relaxed 30-60-minute appointments without waiting.

    • Direct access to your doctor.

  • Even people who have private insurance can realize savings by using our in-house pharmacy and discounted lab services. Many people find that paying cash for our discounted ancillary services is actually much less than using their insurance.

  • In short, no.

  • The hospital will provide the care you need and will bill you or your insurance accordingly. Dr. Angela does not provide care for sick patients in the hospital. However, we will help coordinate your care.

  • No. Direct Primary Care (DPC) is different from concierge medicine in some significant ways. Concierge medicine typically bills your insurance company in addition to a monthly membership fee. Furthermore, concierge medicine membership fees are generally higher than DPC membership fees. As part of your DPC membership, we are dedicated to saving you money by avoiding costly tests and treatments and offering low-cost medications and labs.

  • The fee covers all the basic primary care in the office without any hidden fees. This includes: annual wellness exams, well-child exams, sports physicals, school physicals, work physicals (unless work mandates something additional), chronic care office visits, follow-up visits, basic office procedures, and treatment of acute illnesses and minor injuries. Modern technology also enables us to enhance the relationship. So at no additional cost, we can have more direct communication using phone, text, and email.

    Additional fees will cover access to labs and prescription medications at a discounted rate for members.

  • Yes. We currently require a registration fee for new patients. You may cancel at any time. There is a re-enrollment fee for those who cancel and decide to re-enroll.

  • First of all, congratulations on being healthy! That is the goal we are aiming for. However, eventually you are likely to get sick or be injured. Wouldn’t it be nice to be able to contact YOUR doctor by text or phone to get some advice? Perhaps we can keep you out of Urgent Care or the Emergency Room. In the usual healthcare model, many people end up in the ER or Urgent Care spending $200 just on the co-pay, not including additional fees and services. One visit to the Emergency Room could equal the cost of your membership for the year, and you still didn’t get to see YOUR doctor.

  • We will accept a debit or credit card.

  • If you are unable to continue your membership due to financial hardship, we would love to find a better solution than canceling. Talk to us first. If you are dissatisfied, we will do our best to remedy that. However, if you must cancel, there is no cancellation fee and we just ask for a 30-day written notice.

    If you decide to rejoin after canceling, you will need to pay the re-enrollment fee.

  • You may still use your insurance for all expenses besides our membership fee and the medications we dispense. We can have our reference lab bill your insurance for labs drawn in our office. You may use your insurance to fill prescriptions at your favorite pharmacy, to pay for specialist consultations, radiology tests, hospitalizations, surgeries, and anything else your insurance covers.

  • Many patients use their HSA or FSA to pay for a Direct Primary Care membership. If you are unsure, you may ask your tax professional or HSA or FSA administrator.

  • We recommend everyone have some type of health coverage for large and unpredictable medical expenses. Primary health care is relatively inexpensive, but major illnesses and accidents can lead to huge medical bills. We recommend that you have health insurance or a health cost-sharing plan just in case.

  • We only see patients as part of a membership plan using our direct primary care model. We offer more than a typical doctor’s office. At Seeds of Health, we offer a lifestyle change that gets you healthy and keeps you healthy. We want to see you when you are well—not just when you are sick. But you can rest assured that when you do get sick or injured, we are here to accommodate you. You have access to us via email, text, phone or in person.